Extended FAQ/Legacy

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This page contains questions and answers related to old Flashpoint versions, most of which were previously included in the Extended FAQ.

Troubleshooting

Q: I disconnected from the internet and now games don't show up! How do I fix this?

A: Click the Config tab of Flashpoint Launcher, then uncheck the "On Demand Images" box. Then click "Save and Restart." When Flashpoint Launcher re-opens, the problem will be fixed.


Q: Why can't some games open in my old Flashpoint Infinity while others are downloaded fine?

A: Check if the first requested file was downloaded in the Logs tab; if so, it is possible any file was incorrectly saved and needs to be redownloaded by clearing htdocs. If the file was not downloaded, it is very likely its location and Launch Command were moved between versions, commonly because it was stored in an improper location such as localflash.


Q: I'm using Flashpoint 8.2 Ultimate, and Unity Web Player games won't work! Is there a fix?

A: This issue was fixed in Flashpoint 9.0. You can follow the steps below to fix the problem:

  1. Download and unzip this file.
  2. Cut and paste the autoupdate-revision.unity3d.com folder into Flashpoint's Server\htdocs folder.
  3. Replace the existing files/folders when prompted.


Q: I'm using Windows 7, and when I try to launch Flash games, I get the following error message: 

Flashpoint Proxy: Connection could not be established with the remote host.

A: There is a known bug in Flashpoint 8.0 Ultimate that prevents Flash, PopCap Plugin, and some 3DVIA games from working in Windows 7.

A patch is available to correct this problem. To apply the patch, follow these steps:

  1. Download the patch from here: https://bluemaxima.org/flashpoint/Flashpoint_Proxy_Patch.zip
  2. Open the downloaded folder. Inside of it, you will see another folder called FPSoftware.
  3. Click on this FPSoftware folder from the download to highlight it, then press Ctrl + C. This will copy the folder.
  4. Navigate into your Flashpoint folder. You'll know you're in the right place because there will be four folders called Data, FPSoftware, Launcher, and Server.
  5. Once you're in the right place, press Ctrl + V. This will paste the folder.
  6. If asked to overwrite any files, click Yes.

You may now Start Flashpoint and the issues should be resolved.


Q: I am trying to play a Flash game in Basilisk, and the keyboard controls don't work! What's the fix?

A: This problem was fixed in Flashpoint 8.0. To fix this problem in Flashpoint 7.1 and below, follow these steps:

  1. Type about:config in Basilisk's address bar and press Enter.
  2. Search for dom.ipc.plugins.flash.disable-protected-mode.
  3. Double-click the entry to set it to True.


Q: When I open Flashpoint I see the following error: 

Error with proxy: Error reading original system proxy settings. Make sure you have registry read permission. Error code: 12178
Games may not work until the error is fixed. Close Flashpoint and open it again once the error is fixed.

A: This error means that the WinHTTP Web Proxy Auto-Discovery Service is disabled. Follow these steps to re-enable the service:

  1. Open a Command Prompt as Administrator
  2. Run this command: reg add "HKLM\System\CurrentControlSet\Services\WinHttpAutoProxySvc" /v "Start" /t REG_DWORD /d "2" /f
  3. Restart your computer.

If Flashpoint still does not work after following those steps, the service may have somehow been removed from your system. Follow these steps to add the service back:

  1. Open this list of default Windows services.
  2. Press Ctrl + F to search the page. Search for WinHTTP Web Proxy Auto-Discovery Service and download the linked .reg file.
  3. Double-click the downloaded .reg file to add it to the registry. Click "Yes" on any UAC prompts that appear.
  4. Restart your computer.


Q: Shockwave games that open in Basilisk won't load, even though other Shockwave games are working. What's the fix?

A: If Shockwave games won't show up in Basilisk, that means you need to install the Visual C++ 2010 x86 Redistributable, even if you already installed the 2015 version. When you install the Visual C++ Redistributable, make sure to install the x86 version, even if you're on a 64-bit machine!


Q: I downloaded and extracted the Logos & Screenshots upgrade, but they still don't show up in the launcher. Did I do something wrong?

A: Make sure whatever program you used to extract the 7z file didn't create an extra folder with the name of the 7z (e.g. FP71-stage3) inside your main Flashpoint folder. If you see such a folder, simply move the content of that folder out of it into your main Flashpoint folder (both Data folders will merge).


Q: Why can't I install the upgrades for Flashpoint Infinity?

A: There is a known issue with Flashpoint Launcher that sometimes prevents it from installing the upgrades. Try downloading the upgrades manually by following the steps below:

  1. In your Flashpoint folder, open the Data folder
  2. Open the upgrade.json file in a text editor like Notepad.
  3. Find and copy the URL for the upgrade ZIP file that you want to install.
  4. Paste the URL into a download manager like Free Download Manager. Wait for the file to finish downloading.
  5. Extract the file directly into your Flashpoint folder using 7-Zip.
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